Salesforce Managed Services for NZ & AU Businesses
Expert Salesforce support, monitoring, and optimization at a fraction of the cost of hiring a full-time administrator. Keep your Salesforce running smoothly while your team focuses on growth.
Cost Comparison
The Salesforce Support Challenge for SMBs
You've implemented Salesforce, but keeping it running smoothly, optimized, and evolving with your business requires ongoing expertise.
Can't Justify Full-Time Admin
Hiring a full-time Salesforce admin costs $80k-$120k+ in NZ, but your org doesn't need 40 hours/week of admin work. You're stuck choosing between overpaying for full-time or struggling without expert support.
Technical Debt Accumulating
Your Salesforce org is slowly degrading. Unused fields, broken automations, outdated reports, duplicate records, and security gaps are piling up because no one has time to maintain the system properly.
Relying on Busy Staff
You've made someone with another full-time role the "accidental admin." They're doing their best, but Salesforce gets neglected when their primary job gets busy, and they lack the deep expertise for complex issues.
The Managed Services Solution
SaaSkool's managed services give you dedicated Salesforce expertise without the cost and commitment of hiring full-time. You get proactive monitoring, regular optimization, user support, and strategic guidance tailored to your needs and budget.
What's Included in Managed Services
Comprehensive Salesforce support covering everything you need to keep your org healthy, optimized, and aligned with your business goals.
Proactive Monitoring
We monitor your org health, error logs, storage limits, and automation performance. Catch and fix issues before they impact your users or business operations.
- Weekly system health checks
- Automation error monitoring
- Storage and limit tracking
Release Management
Salesforce releases new features three times per year. We review updates, test in sandbox, and implement changes safely without disrupting your business.
- Release notes review
- Sandbox testing
- User communication
User Support
Your team gets expert help when they need it. We handle user questions, troubleshoot issues, and provide training to ensure high adoption and productivity.
- Email and chat support
- Issue troubleshooting
- Ad-hoc training sessions
Configuration & Enhancements
As your business evolves, your Salesforce needs to evolve too. We handle configuration changes, new field creation, page layout updates, and workflow modifications.
- Custom field creation
- Page layout optimization
- Process improvements
Reporting & Dashboards
Get the insights you need to make informed decisions. We create custom reports and dashboards that track your key metrics and business performance.
- Custom report creation
- Executive dashboards
- Automated scheduling
Automation & Optimization
We continuously identify opportunities to automate manual work, streamline processes, and improve system performance. Your org gets better over time.
- Process automation
- Workflow optimization
- Performance tuning
Managed Services Pricing
Transparent, flexible pricing that scales with your needs. No long-term contracts required.
- Proactive system monitoring
- Minor configuration changes
- User support (email)
- Release management
- Monthly health report
- Everything in Essential, plus:
- Automation improvements
- Custom reports & dashboards
- Process optimization
- Priority support (4hr response)
- Quarterly strategy sessions
- Everything in Professional, plus:
- Custom development work
- Integration development
- Complex automation (Apex/LWC)
- Priority support (2hr response)
- Strategic planning & roadmap
Not sure which tier is right for you?
Get a Free Health CheckHow Managed Services Work
A transparent, collaborative process designed to keep your Salesforce running smoothly while adapting to your changing needs.
Onboarding & Discovery
We audit your current org, document processes, understand your goals, and establish baseline metrics. Typically completed within the first week.
Proactive Monitoring
We continuously monitor your org health, catch errors early, track usage patterns, and identify optimization opportunities before they become problems.
Monthly Optimization
Each month, we allocate time to improvements beyond just fixing issues: automation enhancements, new reports, process streamlining, and user training.
Ongoing Support
Your team gets responsive support when they need it, with transparent hour tracking and monthly reports showing exactly what we've accomplished.
What to Expect Each Month
Proactive Activities
- Weekly system health monitoring
- Monthly optimization initiatives
- Release readiness reviews
- Performance and adoption analysis
Reactive Support
- User questions and troubleshooting
- Configuration change requests
- Report and dashboard requests
- Issue resolution and bug fixes
Frequently Asked Questions
Get Expert Salesforce Support Without the Full-Time Cost
Let's discuss how our managed services can keep your Salesforce running smoothly while you focus on growing your business.
No long-term contracts • Flexible monthly plans • NZ & AU business hours support